Responsible Gaming

Last updated: January 2026

Our Commitment

We believe gambling should be an enjoyable form of entertainment. We are committed to providing a safe, fair, and responsible gaming environment for all our players. If gambling stops being fun and starts causing stress, financial problems, or affecting your daily life, it may be time to take action.

Responsible Gambling Tools

All tools are accessible from Account → Responsible Gambling and take effect immediately.

Deposit Limits

Set daily, weekly, or monthly deposit limits. Limits take effect immediately when reduced. Increases have a 24-hour cooling period.

Loss Limits

Cap how much you can lose in a defined period. When reached, you cannot deposit further until the period resets.

Session Time Limits

Set a maximum session duration. You'll receive a reminder at the time limit and the session will close.

Reality Checks

Enable periodic notifications showing your session duration and net win/loss during play.

Cooling-Off Period

Take a break from gambling for 24 hours to 6 weeks. Reinstated automatically at the end of the period.

Self-Exclusion

Permanently or temporarily exclude yourself. Contact support — we apply it within minutes and cannot be reversed during the exclusion period.

Signs of Problem Gambling

If any of these apply to you, please contact our support team or a professional helpline:

Gambling with money you can't afford to lose
Borrowing money or selling possessions to fund gambling
Hiding gambling activity from family or friends
Feeling irritable or anxious when not gambling
Chasing losses — continuing to gamble to try to win back what you've lost
Gambling affecting your work, relationships, or mental health

Canadian Support Resources

Responsible Gambling Council

Canada's leading responsible gambling resource. Free support, self-assessment tools, and counselling referrals.

BeGambleAware

Free support, advice and guidance for anyone affected by problem gambling.

ConnexOntario

Mental health and addiction services referral in Ontario.

Underage Gambling Prevention

We strictly prohibit gambling by anyone under the age of 18 (or 19 in some provinces). We verify age during KYC and will close any account found to belong to a minor immediately. If you share a device with minors, we recommend enabling parental control software and never saving your casino password on shared devices.

Contact Us

If you need help with any responsible gambling tool or want to speak with our support team, use the live chat icon on any page or email [email protected]. We respond within 24 hours, and for urgent self-exclusion requests, live chat is fastest — we apply it within minutes.

Accepted Payment Methods

Visa

Mastercard

PayPal

Apple Pay

Google Pay

Skrill

Paysafecard

American Express

Crypto